Text 9-1-1 Service Launches in Grosse Pointe

                                                                                         

Text 9-1-1 Service Launches in Grosse Pointe
The City of Grosse Pointe announced that City residents will have access to emergency text messages from wireless devices to 9-1-1. Beginning November 30, 2021 individuals anywhere in the Grosse Pointes and Harper Woods will be able to send a text message to 9-1-1 in an emergency.

Calling and speaking with a dispatcher still remains the best way of reaching emergency services, but that may not always be an option.  Texting to 9-1-1 is a critical service that will benefit anyone who is not able to speak due to an emergency such as a home invasion or an abusive partner. It is also intended to help individuals who are deaf, hard of hearing, or have a speech disability. It can also be a benefit in areas where wireless service is limited.

Please remember to Call when you can; Text when you can’t. There are a few important tips to remember when texting to 9-1-1. Send brief messages without using abbreviations or slang. Be prepared to communicate your exact location and the emergency help that is needed. Stay with your wireless device and be prepared to answer questions and follow instructions from the 9-1-1 dispatcher.